Shipping policy
Processing Times
All orders are handmade and printed to order in our Florida studio.
-
Production time: 1โ3 business days
You will receive a shipping confirmation email with tracking once your order ships.
Shipping Origin
All orders ship from:
ZoomHitSkins LLC
8297 Champions Gate Blvd #158
Champions Gate, FL 33896
United States
United States Shipping (USPS)
-
Standard Shipping: 2โ5 business days
-
Tracking included
-
Free standard shipping on US orders over $55 โ applied automatically at checkout
International Shipping (Asendia E-Paquet Plus)
We ship to over 97 international destinations using Asendia E-Paquet Plus.
All shipments include a tracking number.
Free shipping on international orders over $75 to eligible destinations โ applied automatically at checkout.
Estimated Transit Times:
๐จ๐ฆ Canada
-
6โ14 business days
๐ฉ๐ช Germany
-
7โ14 business days
๐ฌ๐ง United Kingdom
-
6โ12 business days
๐ช๐บ Europe (Other Countries)
-
7โ20 business days
๐ฆ๐บ Australia
-
8โ18 business days
๐ Rest of World (97 Countries Total)
-
5โ20 business days
Transit times vary depending on customs processing in each region.
Order Tracking
Tracking updates appear 24โ48 hours after shipment.
International tracking visibility depends on the destination countryโs postal system.
Customs, VAT & Import Fees
International buyers are responsible for any:
-
Duties
-
VAT taxes
-
Customs clearance charges
To help reduce these fees, we declare a low product value whenever possible.
If a package is refused due to customs fees, shipping costs are non-refundable.
Wrong Address or Delivery Issues
Please double-check your address at checkout.
ZoomHitSkins is not responsible for:
-
Packages delivered to the wrong address
-
Delays caused by customs or local postal carriers
-
Returned packages due to incorrect addresses
If the order is returned to us, we can reship it (additional shipping fees may apply).
Lost or Missing Packages
If your shipment appears lost:
-
Email us at info@zoomhitskins.com
-
We will investigate with Asendia or USPS
-
A replacement or solution will be provided whenever possible
Packages marked โDeliveredโ but not received may require a carrier claim.
Need Help?
If you have questions, feel free to contact us:
Thank you for supporting our small business!ย
โ The ZoomHitSkins Team